The fastest way to
send credit anytime

Think of Cuba top-ups like a quick recharge for a prepaid mobile in Cuba. You add credit to someone’s phone so they can keep making calls, sending texts, or using data without running out. It’s simply topping up their balance so they can stay connected.

As soon as the top-up is done, you’ll get a confirmation email. Your friend or family member in Cuba will also get a text from their mobile network letting them know their balance has been updated. So, both of you will know it went through.

Don’t panic. Most top-ups go through instantly, but sometimes there’s a small delay with the local network. First, ask the recipient to switch their phone off and back on. That usually does the trick.

If the balance still hasn’t shown up, reach out to our customer support team with your order number (you’ll find it in your confirmation email). We’ll look into it straight away and get it sorted.

All you need is their correct mobile number. Make sure it starts with +53 (that’s Cuba’s code). Double-check with them before you buy, just so the top-up for Cuba goes to the right person. A quick message to confirm their number saves you the hassle later.

Yes, we do. We love giving our customers extra value whenever possible. The best way to hear about a Cuba top-ups promotion is to follow us on social media. That’s where we share deals, discounts, and special offers so you can save more.